Privacy and Cookies


This Privacy Policy (“Policy”) explains in general terms how Ltd, UK Company Registration No. 08229414, (“”,”” “we”, “our”, or “us”) protect the privacy of your personal information provided in connection with your access and use of and is referred to in this Policy as “we”, “our” or “us”. is committed to safeguarding the privacy and confidentiality of users/members personal information and any general visitor to website in accordance with the UK Data Protection Act 1988.

This policy sets out how we will treat your personal information.

This policy is divided into three parts:

  • Part A provides information about our collection and use of personal information;
  • Part B provides information about the cookies used on this website; and
  • Part C contains information about us (including contact details).

We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. / By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

(1)     Your Personal Information

What information do we collect?

We may collect, store and use the following kinds of personal information:

(a)      information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation;

(b)      information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(c)      information that you provide to us for the purpose of registering with us (including full name, email address, and telephone details);

(d)      information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including full name, email address, and telephone details);

(e)      information gathered from your personal profile and any data sharing / posts with other members;

(f)       information that you provide to us when you enter competitions or register for promotions;

(g)      information that you provide to us from feedback submitted via our online surveys;

(h)      any other information that you choose to send to us; and

(i)       information that you supply to us through our supplier enquiry form or relating to the use of the form (including your name, your email address, your telephone number, the date and time of your enquiry and any comments you have made).

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this policy.

(2)      Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this policy or in relevant parts of the website.

We may use your personal information to:

(a)      administer the website;

(b)      improve your browsing experience by personalising the website;

(c)      enable your use of the services available on the website;

(d)      send you goods purchased via the website, and supply to you services purchased via the website;

(e)      send statements and invoices to you, and collect payments from you;

(f)      send you general (non-marketing) commercial communications;

(g)      send you email notifications which you have specifically requested;

(h)      send you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);

(i)       provide third parties with statistical information about our users – but this information will not be used to identify any individual user;

(j)      deal with enquiries and complaints made by or about you relating to the website;

(k)      keep the website secure and prevent fraud;

(l)       verify compliance with the terms and conditions governing the use of the website (including monitoring private messages sent through our website private messaging service)];

(m)     to notify you about any changes to our website, such as service changes, that may affect our service;

(n)      detecting fraud or errors on accounts;

(o)      we may contact you with information about goods and services similar to those which you were either interested in via your ‘My Favourites’ or any product you subsequently purchase via our third-party suppliers

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

Your privacy settings can be used to limit the publication of your information on the website. You can adjust your privacy settings by in your user area.

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

(3)      Disclosures

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

In addition, we may disclose your personal information:

(a)      to the extent that we are required to do so by law;

(b)      in connection with any ongoing or prospective legal proceedings;

(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)      to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e)      to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your information to third parties.

(4)      International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

Information which you provide may be transferred to countries (including the United States and Japan, which do not have data protection laws equivalent to those in force in the European Economic Area.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

(5)      Security and sharing of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. strongly advise against sharing your personally identifiable information (such as social security numbers, credit card numbers, names and addresses, driver license numbers, passwords) to strangers online, which could result in illegal activity or potentially harmful circumstances. In addition do not under any circumstance provide access to your ‘Members Account’ to any other individual. You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).

We may share your information with affiliated third parties but only on condition that they comply strictly with our agreement. The agreement will be in accordance with the EU Directive on Data Protection and the Data Protection Act 1998, thus protecting the confidentiality of our members.

As a member if you confirm friends with another member you are giving permission for that member to have access to your private information that you have made visible on your profile page. This will allow the member to ‘Comment’, ‘Share’ and ‘Like’ any information you post.

(6)      Policy amendments

We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

(7)      Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a)      the payment of a fee (currently fixed at GBP 20); and

(b)      the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

(8) Third party websites

We are not responsible for the privacy policies or practices of third party companies which are linked from our website, including suppliers listed and/or services such as flights, insurance and visa requirements. These third party companies should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

(9)      Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(10) Personal Information Controls

You can make modifications at any time in the ‘Edit Profile’ settings area and delete any personal information we hold about you in relation to your membership profile. Within the ‘Edit Profile’ area you will be able to ‘Hide’ any/all personal details you have entered in this area. You may also contact at [email protected], should you require further information about the personal information we hold about you.

(11)    Social Media & Data Sharing

At times we may share comments and feedback via our social media channels. Should you as a member object to using this information for social media purposes you can inform us by contacting [email protected]
Should you create an account using your social media access details you thereby agree to connect your members account with your other social media accounts (i.e. Twitter, Facebook).

(12)    About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies.

A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date).

A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed

(13)    Our cookies

We use both session cookies and persistent cookies on this website.

We may send to you the following cookies:

  • (a) [Cookie name 1] – We will use this [persistent / session] cookie to [describe purpose]
  • (b) [Cookie name 2] – We will use this [persistent / session] cookie to [describe purpose].
  • (c) [Cookie name 3] – We will use this [persistent / session] cookie to [describe purpose].
(14)    Third party [and analytics] cookies

When you use our website, you may also be sent third party cookies.

Our service providers may send you cookies. They may use the information they obtain from your use of their cookies:

  • (a) to track your browser across multiple websites;
  • (b) to build a profile of your web surfing; and
  • (c) to target advertisements which may be of particular interest to you.

In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at:

(15)    Cookies and persinformationonal 

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

(16)    Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

  • (a) in Internet Explorer (version 9) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
  • (b) in Firefox (version 16) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
  • (c)  in Chrome (version 23), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will, however, have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on this website.

(17)    Deleting cookies

You can also delete cookies already stored on your computer. For example:

  • (a) in Internet Explorer (version 9), you must manually delete cookie files (you can find instructions for doing so at;
  • (b) in Firefox (version 16), you can delete cookies by clicking “Tools”, “Options”, “Privacy” and then “Show Cookies”, and then clicking “Remove All Cookies”; and
  • (c) in Chrome (version 23), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.

Again, doing this may have a negative impact on the usability of many websites.

(18)    Cookie preferences

You can manage your preferences relating to the use of cookies on our website by visiting: [URL]

(19)         Contact us

This website is owned and operated by Ltd

If you have any questions about our cookies or this policy, please contact us:

  • (a) by email (to [email protected]);
  • (b) by post (to Hamilton House, 80 Stokes Croft, Bristol, BS1 3QY).
(20)    Data controller

The data controller responsible in respect of the information collected on this website is Ltd.

Our data protection registration number is [number].

Some examples of common purposes for which cookies are used are: (a) to recognise a computer when a user visits the website; (b) to track a user as the user navigates the website; (c) to enable the use of a shopping cart on the website; (d) to improve the website’s usability; (e) to analyse the use of the website; (f) to administer the website; (g) to prevent fraud and improve the security of the website; (h) to personalise the website for a user; and (i) to target advertisements which may be of particular interest to a user.